What is AI agent calibration?
AI agent calibration is setting an agent up to work the way your business does: your policies, tone of voice, process steps and the cases it must hand to a person.
A general-purpose AI model knows nothing about your refund limit, your approval rules or how your brand sounds. Calibration writes those down so the agent applies them every time.
Good calibration is kept separate from the agent itself, so a policy change is one update rather than a rebuild.
Ready to put your first agent into production?
Bring us one process. We’ll map the skills, rules and integrations, and help you choose cloud, on-premises or a managed service.