Agent Workspace: see and steer every agent
CLiP is your Aether Agent Workspace. It's where your team works with the agents working for you: each project's agents in one place, a role for every person, and a widget that puts an agent on your own website.
Organized like your business
Agents sit inside the project they serve, and projects sit inside the part of the business they belong to, so every team sees exactly its own agents.
- Your organizationYour company's own space in Aether.
- Business unitsBrands, regions or divisions, each kept separate.
- ProjectsOne area of work, such as customer support or claims.
- AgentsThe agents doing that work, each with its own rules.
What your team can do
Your window into the work your agents do, with your own users and permissions.
See your agents in one place
- Every agent working for you, grouped by the project it serves.
See what each agent did
- Each task's record: what came in, what the agent did and what it sent back.
Decide who sees what
- Give each person a role. The role decides which projects and agents they can see and manage.
Put an agent on your website
- The CLiP widget places an agent in front of your own customers, on your own site.
Sign in securely
- Secure sign-in that keeps your team signed in, and ends sessions when it should.
Portal questions
What can my team do in the portal?
Agent Workspace, CLiP, is where your team works with its agents. You can see the agents in each project, set who can see and manage what by role, and put an agent on your own website with the CLiP widget.
Can we see exactly what an agent did?
Yes. Every task is recorded step by step: what came in, what the agent looked up, which actions it took and what it replied, with the time each step took.
Can we control who sees what?
Yes. Each person has a role, and the role decides which projects and agents they can see and manage.
Do you support single sign-on?
Agent Workspace uses secure sign-in with a role for each person. Single sign-on is on the way; ask us about timing.
See the portal in a demo
Bring us one process. We’ll map the skills, rules and integrations, and help you choose cloud, on-premises or a managed service.