Blog
Articles for business leaders putting AI agents to work: what to ask first, how to stay in control, and how to protect your customers' data.
- Ten questions to ask before you hand work to an AI agentBefore an AI agent touches your customers or your systems, ask these ten questions: what it will do, whose rules it follows, what it does when unsure, and more.
- How much should an AI agent remember about your customers?An AI agent should remember just enough to serve the customer and no more. How to choose between remembering nothing, a day, or a full history.
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