What is AI agent memory?

AI agent memory is what an agent keeps from earlier work, such as a customer's previous messages, and how long it keeps it: one task, a day, or until you delete it.

Memory is what lets a customer pick a conversation back up without repeating themselves. It is also personal data, so how long it is kept is a privacy decision as much as a technical one.

The right answer differs by job: a document check needs nothing kept, a support chat needs a day, a long customer relationship may need its full history.

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